Industry News
Does July's CFPB Rule Signal the End of Consumer Arbitration?
On July 10, the Consumer Financial Protection Bureau (CFPB) announced it was moving forward with the arbitration rule proposed last year. Under the...
Social Media and SEO Give the Best Return for Automotive Marketers
Digital ad spend is growing. Marketers need to know how to optimize it. Our company recently conducted a study to help marketers improve the...
How Multi-Brand Owner Groups Can Drive Profits Through Incentive Management
Large dealer owner groups move high volumes of vehicles for multiple marques. They look for synergy and cost savings everywhere, as well as...
August Q&A: Take a Closer Look at Your SEO and Search Strategy
You got your dealership website’s search strategy and search engine optimization (SEO) worked out years ago, right? Someone at your dealership or a...
3 Ways to Get Your Sales Staff Out of the Seven Car Club Rut
You probably have heard of the Seven Car Club theory if your dealership onboarding involves watching and learning from the comical 1990s-style...
10 Ways to Boost the Performance of a Sales Team
Being a member of a team that is underperforming is something that we have all gone through at some point in our career. In the world of sales,...
5 Ways You May Be Killing Your KPIs With Good Intentions
Thanks to the wealth of data captured by the typical enterprise system, key performance indicators (KPIs) and the dashboards that display them are...
July Q&A: The Wonder Women of the Automotive Industry
You don’t have to be a superhero to succeed in the automotive industry. Or do you? If you’re a woman, you may have felt like you had to leap tall...
Mental Toughness Is the Key to Automotive Sales Success
One thing I’ve noticed in my 20 years in sales is that the feeling of self-doubt and insecurity is one of the largest constraints on sales success....
4 Reasons to Update Your Dealership's Communication Tools
It’s no surprise that communicating with your customers is the best way to receive repeat business; however, have you ever considered using contact...
7 Features You Need in Your CRM Software
The right CRM software delivers tremendous benefits for your dealership. It simplifies operations to make them more efficient — and that positively...
3 Ways to Use Technology to Improve Your Sales Incentive Programs
The definition of an incentive program is broad. Anything you do to motivate salespeople can be considered an incentive program. You can tailor a...