Data, Technology & Innovation
How Marketing Teams Are Becoming Unexpected Stakeholders in Dealership Data Compliance
When dealership marketing teams design an online experience, the goal is usually conversion: fewer clicks, faster forms and a smoother path from a...
Turning Metal, Not Parking It: A CFO’s Playbook for Used Car Aging and Cash Flow
There is a particular stillness that settles over a used car lot when inventory ages. It doesn’t creak. It doesn’t flash red lights. It doesn’t send...
From Zero to AI: How Dealers Can Start Using Artificial Intelligence Today
Walk into most dealerships and ask about AI, and you’ll hear the same thing: “That’s just another vendor fad. We tried it and it didn’t work. I don’t...
Lessons From the AI Frontlines in a BHPH Dealership
By Tiger Okeley, Executive Board Member, Oak Motors / Indiana Finance Company The artificial intelligence (AI) wave has crashed over all of us in the...
The GM’s AI Assistant: Turning Daily Chaos Into Clean Profit
Running a store today is a grind. Your morning starts with too many problems: a salesperson quit, ad spend feels like a black hole, trades are...
The Hidden Gains of Using AI in Fixed Ops
I’ve been in and around service departments for over three decades. First as a technician, an advisor, a manager, and now as someone who helps...
Dealerships Don't Need More People or Vendors
Automotive retail is stuck in a loop. When problems arise, we default to two options: Hire more people. Buy another tool. But neither approach...
How Smarter Data and Tech Can Fix Your Dealership's Staffing Issues
Everyone’s feeling it: employee turnover is a massive pain point and dealership teams are caught up in a cycle of missed opportunities and staffing...
Start the Riot: Inside Automotive's First AI Cohort
It’s January 1978 and the Sex Pistols have just self-destructed on stage in San Francisco. This symbolic implosion marked the end of UK punk’s...
AI in Automotive Retail: A Straight-Talk Guide for Dealerships
AI is everywhere in automotive right now. It’s in your inbox, your LinkedIn feed, your vendor demos. And if you’re like most dealers, you’re being...
6 Simple Steps to Find Fake Websites
A couple of weeks ago, I told a story about a customer of mine who had some hackers create a rough copy of his website in order to rob people when...
From Capabilities to Outcomes: The Next Frontier for Dealer-Focused Martech and Data Providers
"If not but for." I remember exactly where I was when I first heard those four words—and the internal business and cultural challenge the...
