Best Practices

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5 Steps to Digital Marketing Domination

Digital marketing is a relative infant in the world of automotive advertising. Getting the word out to customers about auto dealerships was so much...

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How Personalized Marketing Tailors the Experience to the Consumer

As vehicle technology changes, consumers are forced to think differently about the type of car they want and how they’re buying it. In a world where...

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A 10-Step Customer Retention Primer

Are you struggling with customer retention? Maybe looking for a way to improve customer loyalty? Establishing a good relationship with customers can...

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3 Steps to Achieve Profitability in 2018

Do you ever wish you had a key to unlock some of the great mysteries of the world? Is there a believable explanation for the five-ton statues that...

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Make Local Search a Priority in Your Marketing Strategy

According to by BIA/Kelsey’s “Insights into Local Advertising — Automotive Vertical” report, automotive dealers and manufacturers are projected to...

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A Better Car-Buying Experience Starts With Empowered Employees

After six years of strong sales, the auto industry is rightfully fearful of decline. A survey of recent car buyers by Deloitte Digital found that...

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How to Leverage Geofencing to Boost Conquest Sales

Achieving vehicle sales and service goals is becoming increasingly difficult. Your current customers may be looking at other options, while those...

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How Programmatic Video Marketing Makes Consumers Laugh, Cry, and Then Buy

As programmatic spending continues to rise through 2017, video accounts for a healthy percentage. Infrastructure and creative tech for programmatic...

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How Dealers Can Cultivate Successful Vendor Relationships

As a dealer, one of your most important goals is to keep your relationships with customers, or potential customers, as healthy as possible. Building...

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Focus on Dealership F&I Process Accountability for a Better PVR

Most of us, truth be told, don’t like being held accountable. The word accountability can sound negative, like punishment. We don’t cozy up to it...

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How to Fine-Tune Incentive Programs to Improve the Customer Experience

Automotive dealerships and service centers have long seen the sales and bottom-line-boosting value in providing rewards and rebates to customers....

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5 Signs Your Dealership Is Leaking Customer Retention

A dealership sinks or swims based on its ability to retain customers — or not retain them. Are you certain you know which outcome you’re moving...

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