Shopper Experience
The Global Auto Market Is Bouncing Back, With Digital Leading the Charge
Over the past year, the automotive industry has been through a number of shake-ups — some more disruptive than others — with a fear looming over the...
What Is a Featured Snippet, and How Can It Increase Your Web Traffic by 30%?
Digital disruption is a hot topic — it’s happening everywhere. But it’s not bitcoin, blockchain, or artificial intelligence that I want to discuss....
Why the Customer Experience Is at the Center of Auto Retail Disruption
Automotive retail is one of the most competitive consumer markets, with customers buying more vehicles than ever before in recent years. For dealers...
Are You Ready to Give Consumers the Online Financing They Want?
As automotive lenders and retailers, we stand at the edge of deep and transformative change. Skeptical? Don’t be.Consider, instead, the evidence of...
To Stay Ahead of Today’s Smart Buyers, You Need to Be Smarter
Today’s customers are smart . . . possibly the smartest they’ve ever been. They live in smart homes, wear smart watches, and use smartphones. Their...
Custom TV Channels Stop Competitors From Advertising in Your Dealership
The automotive marketplace is highly competitive, with dealerships, service facilities, and other vehicle-related businesses spending a significant...
Xtime Presents Ferman Volvo Cars First-Ever Customer Experience Excellence Award
Redwood City, CA — April 16, 2018 — Xtime is proud to name Ferman Volvo Cars in Tarpon Springs, Florida, as the winner of the first Xtime Customer...
ACV Auctions Hits Monthly Milestone of 5,000 Dealer-to-Dealer Online Wholesale Vehicle Sales
Buffalo, NY — ACV Auctions Inc., the leading dealer-to-dealer full-service wholesale online auction platform, reached a major milestone in March...
AutoLoop Acquires Trade-In Valet by CARPHORIA, Accelerating Auto Dealerships' Website Leads, Sales, and Revenue
Las Vegas — March 22, 2018 — AutoLoop LLC, the leading provider of auto industry sales, service, and marketing solutions, today announced at NADA...
MaximTrak Announces FLITE ENGAGE, the Online Retail Platform that Supports and Streamlines the Consumer Vehicle-Buying Experience
Wayne, PA — March 22, 2018 — MaximTrak Technologies, the automotive industry’s premier finance and insurance (F&I) platform provider, announced...
How to Be the Automotive Sales Version of Sherlock Holmes
If you’re looking for famous fictional characters who’ve changed culture, you can’t do much better than Sherlock Holmes. Sir Arthur Conan Doyle’s...
eLEND Solutions Builds Out Sales Team With Auto Lending Sales Leaders
Foothill Ranch, CA — March 7, 2018 — eLEND Solutions™, specialists in online and in-store finance and "deal-making" solutions for auto dealers, today...