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Shopper Experience
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Best Practices
How Dealers Should Handle COVID (Co-author Kristina Vaquera)
Tom Kline
Nov 8th, 2021
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Commentary
An Excellent Customer Experience Needs the Human Element
Carol Marshall
Nov 5th, 2021
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Commentary
Digital Transformation in the Automotive Industry
Lyamen Savy
Oct 27th, 2021
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Commentary
Dealers Will Soon Have More Choices for Connected Car Services
Greg Ross
Oct 22nd, 2021
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Research
Dealer Websites: When Gaming Google Hurts
Adam Dennis
Oct 15th, 2021
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Research
Zero-Click Search Is Important, but Web Clicks Have Not Gone Away
Brent Albrecht
Oct 13th, 2021
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Best Practices
How to Set Up Google My Business (GMB) Nested Department Listings for Car Dealerships
Matt Childers
Aug 30th, 2021
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Commentary
A Guide to Getting More From Your Digital Retailing Tools
Michael Helgesen
Aug 20th, 2021
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Best Practices
Combat Your Cookieless Future by Creating Your Own First-Party
Denise Galiatsatos
Aug 18th, 2021
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Best Practices
Dealership Inventory Crisis: Marketing Lessons From the COVID-19 Crisis
Ilana Shabtay
Aug 10th, 2021
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Commentary
2021: Will Your Car Dealership Go From Success to Hot Mess?
Max Zanan
Jul 19th, 2021
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Commentary
The Automotive Retail Shift
Stan Sher
Jul 16th, 2021
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