service department

Do you ever wish you had a key to unlock some of the great mysteries of the world? Is there a believable explanation for the five-ton statues that...

In your dealership, who is engaging your customers and representing your brand? Is it the sales staff on the showroom floor? The receptionist? The...

Do you remember what your CRM does? If you say it’s for tracking ups, leads, sales, and customers, of course you’re right, but we sometimes forget...

Clearwater, FL — December 12, 2017 — AutoLoop, an industry-leading provider of automotive marketing solutions and customer relationship management...

myKaarma is the communication and payments platform of choice for the nation’s top automotive manufacturers and groups alike — enabling a consistent...

Data from the National Automobile Dealers Association (NADA) reveals that in 2016, new-vehicle dealerships wrote more than 300 million repair orders,...

Dealerships collectively write up more than 315 million repair orders annually — nearly 10 times the transactions of new and used vehicle sales...

In the automotive sector, marketing has continued to evolve with the onset of digital. Not only are marketers in the space adding digital channels...

With smartphones and other mobile devices, we’ve reached the point where when we see someone who isn’t going through life constantly connected, we...

A lot has changed in the auto dealership industry in the last few decades, but one fact is still true: the service department can and should be one...

Among all the potent technologies for improving service department profits, only one will service directors already have at hand — their customer...

Since the auto industry’s recent financial crisis, dealerships have been slow in rebuilding business. Although sales were good for 2011, they fell...