service department
The Importance of Diversifying Your Revenue Streams at Your Dealership
Recently, major shifts in the automotive industry have all been traced back to the COVID pandemic. While we could talk all day about the numbers and...
5 Steps to Tune Up Your Service Department Marketing
Not too long after the first auto dealer sold a new car to a customer, the dealership service department became “Ol’ Reliable” as a source of...
How Service Departments Can Prepare for the Future by Embracing Disruptive Technology
Dealership service departments are on the verge of seeing transformative changes, and those that do not recognize these emerging patterns may face...
How Bundling Retention Incentives Benefits Dealers and Consumers
Does customer retention have a place in a market shaped by ridesharing, subscriber services, pod cars, autonomous vehicles, Carvana and DriveTime,...
5 Steps to Video Marketing Success
When it comes to automotive retail and marketing in an increasingly omnichannel world, it’s clear video is a potent and essential tool. More than 90%...
4 Ways Dealers Can Benefit From Blockchain Technology
I know what you’re probably thinking. Blockchain is another one of those topics technology vendors throw around to show how smart they are, and to...
Are Subscriptions the Next Big Automotive Disruption?
It seems that just when we wrap our heads around one new innovation, another one pops up. Between the continuing development of electric and...
myKaarma Raises $15 Million from Kayne Partners to Advance Product Development for Service Departments
Long Beach, CA — April 5, 2018 — myKaarma, the leading communications and payments software provider for automotive dealer service departments,...
There's No Such Thing as Giving Too Much Information to Prospective Buyers
As an industry, we’re finally getting it. We’re realizing that when it comes to selling cars, there’s no such thing as too much information....
Singlethread Texting Service Results in Nearly 300% Higher Customer Pay Revenue
Detroit — March 20, 2018 — Singlethread, the industry-leading text messaging platform that helps dealerships generate more customer-pay per service...
How to Leverage Data to Create More Service Department Opportunity
You worked hard to build your relationships with customers — you know their cars inside and out. Naturally, they’ll come to you when they need...
3 Steps to Revitalize Your Appraisal Process
Another year has come and gone. What were your goals for 2017? Did you reach them, or come close? Can you even remember them? Often, we set ourselves...