Articles by

Dealer Marketing Magazine

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Fixed Operations Marketing: The Revolution

I was projected onto a boardroom smart screen and before me, sat two gentlemen in really good suits, with the company values behind them. They smile...

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Communication Has Changed: A Conversation with Joe Shaker

How do you interview someone who is truly an industry heavyweight, a Massachusetts Dealer of the Year, the CEO of a Tech Company, and who has been...

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How Combining Agile Thinking and Acknowledging the Individualism of the Customer is Disrupting Auto Finance

In the post-pandemic world, the, in some ways forced, adoption of digital has had resounding effects on the purchasing process. The pandemic created...

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Ed Roberts on People, Self-Development, and Advice for New Leaders

As we began our research, it became apparent that this would not be a standard COO interview. Ed has successfully implemented human centric ideals...

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Dealership Websites: Embracing & Implementing Change an Interview with 321 Ignition

The automotive industry has certainly been hit hard by the pandemic resulting in everchanging ways of how car shoppers are shopping. This calls for...

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Interview with Assurant Global Automotive: Customer Experience Tech

As Bob Hooey said, "if you are not taking care of your customers, your competitor will." With so many dealership options and value offerings a...

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Interview with Experian & Amy Hughes: Customer Acquisition after a Pandemic

The COVID-19 crisis has accelerated preexisting digital retail trends in the auto industry, and focusing on creating a clear digital retailing &...

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Lead Provider Awards 2018 Winners

Conversica, the leader in conversational artificial intelligence (AI) for business and the only provider of AI-driven lead engagement software for...

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Interview: James Binkley, Founder of Binary Automotive Solutions

In 2005, James Binkley founded Texas-based Binary Automotive Solutions after gathering knowledge and experience from 25 years of jobs both in and out...

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The Best of NADA 2014

The 2014 National Automobile Dealers Association Convention is in the history books. Fortunately my new comfortable shoes held up through all the...

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Dealer Marketing Magazine s 2013 Technology Leadership Award

SEATTLE, WA, January 24, 2013 – The Technology Leadership Award winners have been announced in 11 categories by Dealer Marketing Magazine. The awards...

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Automotive Convention Circuit for 2012/2013 Season

Conferences, conventions, seminars, boot camps, workshops, training…No matter what you call them, the auto industry has plenty. Having attended many...

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