About Dave Foy
Dave is the founder of Fixed Ops Mastermind, established in 2019, and founder of WE ARE - Women Empowering Automotive Retail Excellence. He delivers value to the automotive industry weekly through live calls and a recorded podcast.
Beginning his career as a technician for Ford in 1987, Dave has progressed through the ranks of the automotive service industry, holding positions as Service Advisor, Assistant Service Manager, Service Manager, Service Director, and Fixed Operations Director. His experience includes leading high-volume service departments and managing multi-store operations.
With over 35 years in the automotive industry, Dave has dedicated himself to his mission: "To leave the industry better than I found it." Through his organizations, he continues to share expertise and insights that elevate standards and practices across automotive fixed operations.
Articles by Dave

Balancing Technology and Customer Experience in 2025
Your Service advisors are drowning in technology. They juggle multiple systems, switching between DMS screens, inspection tools, messaging platforms,...