articles tagged

retention strategies for customers

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How Data Mining Creates Resale Opportunities With Existing Customers

Tougher times could be on the horizon for the automotive industry. When margins compress and sales volume slows, many dealers wonder how to acquire...

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Meet Consumer Expectations With the Right Communication Tools

The customer journey and consumer expectations have drastically changed in the past decade. More and more, customers demand information and...

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The Four B S of Great Customer Retention

There is an age-old truth in business that it is easier to keep a client than to find a new one. I’ve often heard business owners and managers ask,...

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