articles tagged

interview series

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People in Automotive: Arnold Gacita Sr

– Founder of Petra Automotive Products!  I am so thrilled to debut my new feature in Dealer Marketing Magazine where I get the honor of introducing...

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Reimagining The Parts Return Process, an Interview with Jennifer Jones, Global Lifetime Warranty Manager at Ford Motor Company

Jennifer was encouraged by her high school science teacher to pursue her love of math and science with a career in engineering. When it came to...

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Using Digital And Automation For Cost Effective Claims Processing To Optimize Operational Efficiencies, an Interview with Ed Roberts, COO of Bozard Ford Lincoln

"They were the first to give me an opportunity because up until that point, I was homeless."  Meeting with Ed Roberts is always an experience that...

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Optimizing Quality Management Between Stakeholders To Reduce Warranty Risk and Costs: An Interview with Jason Payne, Founder, JPSI

When Jason Payne graduated with a Bachelor’s Degree in Mechanical Engineering, he also sold the web design company that he had started in his...

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