BDC
Create a More Diverse Workforce to Achieve Greater Success
It is no secret that the automotive industry has historically been dominated by the male gender. The NADA Work Force Study of 2015 stated that women...
The Power of a Live Turnover in the BDC
In the not too distant past, I used to pat myself on the back if I took a turnover on a phone call at a dealership from a Business Development...
FollowPro Launches First U.S. “Pay Per Performance” Automotive BDC Call Center
Asbury Park, NJ — September 4, 2018 — U.S. auto dealers are continually confused by complicated third-party call center billing techniques. Paying by...
Proactive Dealer Solutions Launches BDC Video Education Series: PDS on the Rocks
Huntersville, NC — July 24, 2018 — A new online video education series for automotive retailers, PDS on the Rocks, has attracted the attention of...
Utilizing a Recruiter Enhances Chances for Successful Business Development Culture
Huntersville, NC — June 7, 2018 — Building a successful business development culture at an automotive retail dealership requires planning,...
5 Outbound Call Campaigns That Get Results
Outbound call campaigns are highly effective for motivating customers to take action. Sometimes nothing beats the sound of a real human voice that’s...
5 Things Dealers Need to Understand About Big Data
With the NADA Show 2018 in Las Vegas a mere matter of weeks away, two words dealers are probably hearing a lot — and will hear much more often at the...